The move downstream in the value chain may greatly benefit from realising economical advantages on behalf of the customer. Increasingly customers realise the importance of taking into consideration all direct and indirect costs of products and services. In many cases initial investment constitutes only a fraction of the Total Cost of Ownership (TCO), as revealed by this tool.
In the spreadsheet template of the TCO Chart you will be find a set of predefined rating categories as well as an visual representation of the results to support a streamlined process.
See
Workbook 4 for a more thorough description of the tool and how to use it.