A PSS can be understood in several ways, one of which is through its inherent strategic characteristics. These strategic characteristics (seven in total) have been combined into a morphology of alternatives, which may be combined in numerous ways, to describe a PSS concept at a high level, which should best fit the situation of your company and customer. Unlike the practical PSS Configurator, the
PSS Morphology is a strategic tool, challenging the user to evaluate and decide on strategic aspects of a PSS.
See Workbook 4 for a more thorough description of the tool and how to use it.