History and background
Since 1955, NoreqActa has developed and manufactured marine cranes in Denmark. The company name was until 2010, when it was acquired by the Norwegian Noreq Group. The company has expertise in building and supplying windlass (i.e. apparatus for lifting heavy weights), life rafts, MOB davits and other deck-related products. Since 2005 NoreqActa has expanded its business to include dedicated service activities on its products as a direct result of legislative requirements, stating that inspections on cranes for life-saving equipment should be carried out by certified producers.
Product and service portfolio
NoreqActa’s produced on-deck cranes have a capacity ranging up to 50 tonnes. In addition to own and partner-based technical service activities on equipment, offerings also include performance- and service-logs through a so-called software-based “Management System”. This offering is an online database which allows shipowners, other customers, partners and NoreqActa’s own service staff to view and document service activities, enabling on-site tracing of past activities on each crane equipment installation.
Business presence and service stations
NoreqActa is based in Odense, Denmark and has its primary production activities in Poland and China. NoreqActa is represented by 35 local agents across the world, with around-the-clock service. This is achieved through strategic partnerships with similar companies, where technicians are educated to maintain each others’ products. Such partnerships allow for global commissioning on NoreqActa’s products.
Business competitiveness
The competitiveness of the company is based on quality via materials, a competent workforce and continuous monitoring of the development process – from the drawing board through packaging and testing. NoreqActa regards itself as one of the leading engineering and production companies for high quality cranes, deck equipment and life-saving equipment for use on large ships, offshore platforms and industrial applications.
Motivation to participate in PROTEUS
There are many ideas for PSS within the company and employees with an exceptional drive to develop the after-sales service activities of the company wishing that resources can be allocated to such activities. Through PROTEUS, it is the aspiration of the company representatives to acquire inspiration for PSS solutions, ideas for how to implement PSS solutions (e.g. the establishment and running of global service stations) and to share knowledge on the subject with the other participating companies.