IPU and DTU Management Engineering are the organiser behind a seminar day called "Driftsteknikerdagen" within the forum called "DTU Operations Management" . PROTEUS were asked to give a case based presentation on PSS.
The focus for the day was: "perspectives on productivity: challenges and opportunities".The PSS contribution were adding to the understanding of the complex situation Denmark is facing in connection to staying highly competitive within our manufacturing/producing companies. Understanding Product/Service-Systems might not have all answers for the challenges in productivity and operations management, but it will broaden up the understanding of what to focus on in terms on staying competitive. Lowering time to market, increasing quality and reducing cost, will not keep companies competitive if the “product” or value constellation (the offering to the customer) is out of scope. PSS is a way to embrace the need of the customer on long-term basis by continuously supporting the needs of the customer in using or operating the system.